Privacy Policy

1 Who We Are

Sellme.ph is a Meta Ads management agency based in Imus, Cavite, Philippines. We provide Facebook and Instagram advertising management services to businesses in the Philippines and internationally.

When we refer to "Sellme.ph," "we," "us," or "our" in this Privacy Policy, we mean the Sellme.ph agency and its team. When we refer to "you", we mean any person who visits our website at sellme.ph or engages with our services.

2 Information We Collect

We collect information you provide directly to us, including:

• Contact information — your name, email address, phone number, and business name when you submit our Free Audit form or contact us
• Business information — your Facebook Page URL, monthly ad budget range, and business type when requesting an audit
• Ad account access — when you become a client, we receive access to your Meta Business Suite and ad account via Meta's Partner Access system
• Communication records — messages, emails, and notes from our interactions with you
• Payment information — billing details such as GCash number, bank account, or PayPal, processed through secure payment channels

We also collect limited technical information automatically when you visit our website:

• Browser type and device information
• Pages visited and time spent on site
• Referring website or search terms
• IP address (used for analytics only, not stored with personal records)

3 How We Use Your Information

We use the information we collect to:

• Deliver and manage your Meta Ads campaigns
• Respond to your Free Audit request and follow up with your audit report
• Send you weekly performance reports and monthly strategy call invitations
• Process payments and send invoices
• Communicate updates about your account, campaigns, or our services
• Improve our website, services, and client experience
• Comply with legal obligations under Philippine law

We do not use your information for unsolicited marketing to third parties, automated profiling, or any purpose beyond what is described here.

4 How We Share Your Information

We do not sell, rent, or trade your personal information to any third party. We may share limited information only in these situations:

• Service providers — trusted freelance specialists (e.g., graphic designers, copywriters) who assist in delivering your campaigns. They receive only the information needed to complete their specific task and are bound by confidentiality agreements.
• Meta Platforms — as part of running your ad campaigns, your ad account data is shared with and processed by Meta (Facebook/Instagram) under their own Privacy Policy.
• Legal requirements — if required by Philippine law, court order, or regulatory authority, we may disclose your information to comply with legal obligations.
• Business transfer — in the unlikely event of a sale or merger of Sellme.ph, client data may be transferred to the acquiring party, with notice provided to affected clients.

5 Cookies & Tracking

Our website uses cookies and similar technologies to:

• Remember your visit preferences (e.g., first-visit detection for our welcome page)
• Analyze website traffic through analytics tools
• Improve site performance and user experience

We may also install the Meta Pixel on our own website to measure the effectiveness of any ads we run for our own agency. This pixel collects anonymized behavioral data in accordance with Meta's Data Policy.

You can control or disable cookies through your browser settings. Disabling cookies may affect some features of our website but will not prevent you from contacting us or using our services.

6 Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. These measures include:

• Using secure, password-protected tools for storing client information
• Accessing Meta ad accounts only through official Meta Business Suite partner access
• Limiting access to client data to team members who need it to do their job
• Using encrypted communication channels where possible

No method of data transmission or storage is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately at hello@sellme.ph.

7 Your Rights

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, you have the right to:

• Access — request a copy of the personal information we hold about you
• Correction — ask us to update or correct inaccurate information
• Deletion — request that we delete your personal information, subject to legal retention requirements
• Object — object to how we are processing your personal data
• Portability — receive your data in a structured, commonly used format
• Complaint — lodge a complaint with the National Privacy Commission (NPC) of the Philippines

To exercise any of these rights, email us at hello@sellme.ph with the subject line "Data Privacy Request." We will respond within 15 business days.

8 Third-Party Services

Our website and services may involve the following third-party platforms, each governed by their own privacy policies:

• Meta (Facebook & Instagram) — ad platform used to manage your campaigns. Meta Privacy Policy
• Google Fonts — fonts loaded from Google's servers for website display. Google Privacy Policy
• Email / Messaging Platforms — we may communicate via Gmail, Viber, or WhatsApp, subject to those platforms' own policies
• Payment platforms — GCash, Maya, PayPal, and Philippine banks process payments under their own terms and security standards

We are not responsible for the privacy practices of these third-party services. We encourage you to review their policies directly.

9 Children's Privacy

Our services are intended for business owners and professionals aged 18 and above. We do not knowingly collect personal information from individuals under 18 years of age. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it promptly.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

11 Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please reach out:

• Email: hello@sellme.ph
• Location: Imus, Cavite, Philippines
• Website: sellme.ph

For complaints about data privacy violations, you may also contact the National Privacy Commission of the Philippines at www.privacy.gov.ph.